Refund policy

Refund Policy
Last updated: November 14, 2026

Skillwood is operated by NORTHFORGE LAB INC. We sell digital woodworking books. No physical products are shipped.

14-day refunds
You may request a full refund within 14 days of purchase by emailing gorillapps@proton.me with your order number and the email address used at checkout. This policy applies even if you have downloaded the book. There is no physical item to return and no return shipping charge.

If your file is missing, damaged, incorrect or inaccessible, contact us so we can help or provide a replacement. This does not limit any right to a refund or other remedy under applicable consumer law.

Approved refunds are issued to the original payment method. We will process your request without undue delay and within 14 days of receiving your cancellation request. Your bank may take additional time to show the credit. After a refund, stop using and delete your copies of the refunded files.

Your statutory consumer rights, including rights relating to faulty or misdescribed digital content, are not excluded or reduced by this policy.

Contact: gorillapps@proton.me
NORTHFORGE LAB INC
2046 E PARADISE LN, Phoenix, AZ 85022-3459, United States